Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Social Media Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification versus the original listing because of the remapping.
Vinted explained the revised method more closely matches other platforms.
It has advised users to review their products and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Updates
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices after backlash from users.
